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Akera SMM Privacy Policy

Last updated: September 3, 2026

1. Introduction

Akera Agency ("Akera," "we," "us," or "our") operates the Akera SMM platform available at smm.akera.agency (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Akera SMM, including when you connect external social media accounts such as TikTok, Instagram, YouTube, LinkedIn, and others.

2. Information We Collect

We collect the following types of information when you use Akera SMM:

2.1 Account Information

When you register for Akera SMM, we collect your name, email address, company name, and password. If you sign up via Google OAuth, we receive your name, email, and profile picture from Google.

2.2 Social Media Account Data

When you connect a social media account to Akera SMM (e.g., TikTok, Instagram, YouTube, LinkedIn, X/Twitter, Facebook, Pinterest, Threads, Bluesky, or others), we access and store:

  • Your social media profile information (username, display name, profile picture)
  • Authentication tokens required to post on your behalf
  • Post and content data you create through Akera SMM
  • Basic analytics data related to your posts (engagement metrics, views, likes)

2.3 Usage Data

We automatically collect information about how you interact with Akera SMM, including pages visited, features used, browser type, IP address, and device information.

3. How We Use Your Information

Akera SMM uses your information to:

  • Provide and maintain Akera SMM, including scheduling and publishing social media posts on your behalf
  • Manage your account and authenticate your identity
  • Communicate with you about Akera SMM updates, security alerts, and support
  • Analyze usage patterns and improve Akera SMM
  • Comply with legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Social media platforms: To publish content and retrieve analytics as authorized by you through Akera SMM
  • Service providers: Third-party vendors who assist in operating Akera SMM (hosting, analytics, email delivery)
  • Legal requirements: When required by law, regulation, or legal process
  • Business transfers: In connection with a merger, acquisition, or sale of assets

5. Third-Party Platform Integrations

Akera SMM integrates with third-party social media platforms. When you connect an account:

  • Akera SMM only requests permissions necessary to provide scheduling and publishing features
  • You can revoke access at any time by disconnecting the account in your Akera SMM settings or through the third-party platform
  • Each platform's own privacy policy governs how they handle your data on their end
  • We store authentication tokens securely and use them solely to perform actions you authorize within Akera SMM

TikTok: When you connect TikTok, we receive your TikTok user ID, username, display name, profile photo, and other public profile details. We also retrieve profile statistics, including follower, following, like, and video counts, and your public video list and engagement analytics. We use this data to identify your channel and show performance reports.

At your direction, Akera SMM can publish videos or photo posts directly to TikTok or upload content to your TikTok Inbox for you to finish posting. We securely store and refresh the access and refresh tokens needed to keep the connection active. Deleting the TikTok channel in Akera SMM sends TikTok a revocation request and clears the stored connection credentials. TikTok's privacy policy is available at https://www.tiktok.com/legal/privacy-policy.

6. Data Retention

We retain your personal information for as long as your Akera SMM account is active or as needed to provide you the Service. You may request deletion of your account and associated data at any time by contacting us. Upon account deletion, we will remove your data within 30 days, except where retention is required by law.

7. Data Security

Akera SMM implements appropriate technical and organizational measures to protect your information, including encryption of data in transit (TLS/SSL), secure storage of authentication tokens, and access controls. However, no method of transmission over the Internet is 100% secure.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you in Akera SMM
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict certain processing activities
  • Export your data in a portable format
  • Withdraw consent at any time

To exercise any of these rights, contact us at the email below.

9. Children's Privacy

Akera SMM is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected data from a child under 18, we will take steps to delete that information promptly.

10. Changes to This Policy

We may update this Akera SMM Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date. Your continued use of Akera SMM after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Akera SMM Privacy Policy or wish to exercise your data rights, contact us at:

Akera Agency
Email: privacy@akera.agency